Need Help?
Welcome to PM-in-a-box® Support. We're here to help you get the most out of your Sidekick experience.
Contact Information
For immediate assistance, please contact:
- Email: robert@apmhelp.com
- Support Hours: Monday - Friday, 9am - 5pm EST
Frequently Asked Questions
What is PM-in-a-box®?
PM-in-a-box® is an AI-powered assistant designed to help property managers streamline their workflows and increase efficiency.
Is my data secure?
Yes, we take data security seriously. All data is encrypted and stored securely following industry best practices.
How do I get started with PM-in-a-box®?
To get started with PM-in-a-box®, simply scan the QR code provided in your welcome email. This will take you directly to the App Store where you can download the app.
After installing, you'll need to create an account or sign in with your existing credentials. If you need help, contact our support team at robert@apmhelp.com.
Which operating systems are supported?
PM-in-a-box® is available on both iOS and Android devices.
How is my data handled and protected?
We take data privacy extremely seriously. Here's our commitment to you:
- All data processing is ephemeral - we do not retain any user data beyond the request lifecycle
- We never use your data to train or retrain any AI/LLM models
- We use enterprise-grade LLMs (Gemini, Claude) that do not retain conversation history
- These LLMs are not used to improve their models with your data
- Your data remains 100% private and is never shared with third parties
- You can revoke access to your data at any time
We believe in complete transparency about data handling. If you have any questions about our privacy practices, please contact us at robert@apmhelp.com.